SFA Professional space
Our commitments SFA Group
SFA is a worldwide industrial group with a simple objective: to design and manufacture domestic and professional solutions wherever water flows and drains.
Our ambition is to continue to GROW TOGETHER with all our partners and stakeholders (all those who participate in its economic life, those who observe the company, and those whom it influences more or less directly), in a common approach to development and permanent progress.
The commitment to respect guides our relationships with all our stakeholders and should be a permanent feature of our activities and business relationships. Recognition of individual difference must be taken into account and go beyond minimum compliance with laws and regulations.
Respect is at the heart of human interaction, not only within SFA and towards our clients, but also in our social and societal environments.
We respect individuals and their right to privacy.
As such, SFA commits to :
- not to discriminate for any reason in employment relations and in particular
- not to discriminate against people because of their gender or age, racial, social, cultural or national origin, trade union activity, sexual preference, disability, political opinion or religion
- to recruit and promote employees on the basis of exclusively professional criteria, according to their specific qualities and to treat them with dignity, without favouritism and with respect for their private lives
Commitment to integrity requires us to strictly adhere to our duty of honesty in our business dealings. It requires all of us, and management in particular, to set an individual example in fulfilling our duties to our customers, colleagues and all other stakeholders.
Commitment to quality is to provide our customers with a quality service. Quality applies to all areas of our business and everyone plays a role and contributes to achieving this goal. Our ambition is to be recognised and approved by all our stakeholders by growing together.
Teamwork that inspires us embraces solidarity and cooperation. This means that we can combine the best skills for the benefit of our clients and stakeholders, and together overcome the challenges we face today and in the future.
Our principles of action and conduct are consistent with fundamental principles, such as those of the Universal Declaration of Human Rights, the Modern Slavery Act and those set out by the International Labour Organisation (including those concerning the prohibition of child and forced labour).
Our commitment to our employees
SFA is committed to:
implement the necessary measures to avoid any situations that may cause harassment.
ensure that the actions of its employees comply with the law, respect the rules of confidentiality and do not present any risk of corruption, conflict of interest, or abuse of corporate assets.
provide its employees with the necessary conditions to guarantee their health and safety at work and to promote the corresponding preventive training.
promote the professional development of its employees by ensuring that their tasks are enriched, that they have opportunities to improve their skills through appropriate training, that their career evolves and that they are immersed in the culture of the company.
comply with the laws and regulations relating to the protection of employee personal data.
Our commitment to our customers
One of the main concerns of the company is the confidence of SFA's customers in our activities and products.
We strive to gain and maintain our Clients' trust through rigorous respect for their rights, the preservation of their interests and the constant concern to only make commitments that can be kept and respected.
SFA takes consumers' needs into account by providing them with sanitary and drainage solutions that meet their immediate and future needs.
It provides its customers with the technical information necessary to give objective performance of our products, for the development of their projects.
It respects commercial rules in the relationships it maintains with its suppliers and customers and refrains from any practice that could distort the natural play of free competition. In particular, it rejects favouritism or any risk of corruption.
It provides them with sales promotion actions to support their development whilst considering the legal constraints specific to each country.
Our commitment to our suppliers
SFA considers its suppliers to be an integral part of the company's value creation process, working in partnership with them over the long term. The selection of Suppliers is not only based on convenience, but also pays particular attention to the quality of service and compliance with the evaluation criteria aimed at promoting social and environmental responsibility throughout the supply chain. In this context, SFA is committed to raising awareness amongst suppliers so that they fully respect the rights of the people with whom they work, manage their businesses in a transparent and sustainable manner and seek to reduce the environmental impact of their activity.
SFA selects its suppliers based on:
- The Performance and Competitiveness of their products
- The quality of their services and their ability to ensure their sustainability
- The level of exclusivity required depending on the strategic nature of the product or service
SFA guarantees transparency, impartiality and fairness of treatment, in the consultations and in the awarding of its contracts; it bases its selection on an objective assessment of suppliers, prices and the ability to supply the quality of the products purchased.
The companies of the Group put in place the appropriate selection and evaluation procedures for their suppliers and subcontractors that meet these requirements.
They develop partnership relationships with their suppliers, including confidentiality and even non-competition clauses, allowing everyone to protect their own interests.
The departments of the SFA Group concerned by the purchase of products and services will establish:
- The rules for renegotiating contracts
- Tenders
- Benchmark standards
- Systematic competition to find the best overall supplier with several quotes
Our commitment to the environment
SFA considers water an essential world heritage and therefore limits its consumption in its products as well as its effects on the environment in its own factory.
SFA has an active and voluntary approach to preserving the environment.
Our ISO 14001 certification is the criterion that validates this approach.
In its production sites, it ensures good relationships with its local residents making it possible to guarantee the preservation of their mutual interests.
It takes care to scrupulously respect the regulations, environments and cultures of the countries in which it operates.
Our commitment to our competitors
SFA supports fair competition and will refrain from publicly criticising its competitors or third parties and from obtaining illegal economic intelligence information.
The Group's Departments take particular care to ensure that competition rules are strictly observed in each Country according to their own regulations.
If necessary, they will be able to maintain relations with their competitors in strict compliance with cartel regulations.
Our commitment to our employees
SFA is committed to:
implement the necessary measures to avoid any situations that may cause harassment.
ensure that the actions of its employees comply with the law, respect the rules of confidentiality and do not present any risk of corruption, conflict of interest, or abuse of corporate assets.
provide its employees with the necessary conditions to guarantee their health and safety at work and to promote the corresponding preventive training.
promote the professional development of its employees by ensuring that their tasks are enriched, that they have opportunities to improve their skills through appropriate training, that their career evolves and that they are immersed in the culture of the company.
comply with the laws and regulations relating to the protection of employee personal data.
Nos engagements auprès de nos clients
One of the main concerns of the company is the confidence of SFA's customers in our activities and products.
We strive to gain and maintain our Clients' trust through rigorous respect for their rights, the preservation of their interests and the constant concern to only make commitments that can be kept and respected.
SFA takes consumers' needs into account by providing them with sanitary and drainage solutions that meet their immediate and future needs.
It provides its customers with the technical information necessary to give objective performance of our products, for the development of their projects.
It respects commercial rules in the relationships it maintains with its suppliers and customers and refrains from any practice that could distort the natural play of free competition. In particular, it rejects favouritism or any risk of corruption.
It provides them with sales promotion actions to support their development whilst considering the legal constraints specific to each country.
Our commitment to our suppliers
SFA considers its suppliers to be an integral part of the company's value creation process, working in partnership with them over the long term. The selection of Suppliers is not only based on convenience, but also pays particular attention to the quality of service and compliance with the evaluation criteria aimed at promoting social and environmental responsibility throughout the supply chain. In this context, SFA is committed to raising awareness amongst suppliers so that they fully respect the rights of the people with whom they work, manage their businesses in a transparent and sustainable manner and seek to reduce the environmental impact of their activity.
SFA selects its suppliers based on:
- The Performance and Competitiveness of their products
- The quality of their services and their ability to ensure their sustainability
- The level of exclusivity required depending on the strategic nature of the product or service
SFA guarantees transparency, impartiality and fairness of treatment, in the consultations and in the awarding of its contracts; it bases its selection on an objective assessment of suppliers, prices and the ability to supply the quality of the products purchased.
The companies of the Group put in place the appropriate selection and evaluation procedures for their suppliers and subcontractors that meet these requirements.
They develop partnership relationships with their suppliers, including confidentiality and even non-competition clauses, allowing everyone to protect their own interests.
The departments of the SFA Group concerned by the purchase of products and services will establish:
- The rules for renegotiating contracts
- Tenders
- Benchmark standards
- Systematic competition to find the best overall supplier with several quotes
Our commitment to the environment
SFA considers water an essential world heritage and therefore limits its consumption in its products as well as its effects on the environment in its own factory.
SFA has an active and voluntary approach to preserving the environment.
Our ISO 14001 certification is the criterion that validates this approach.
In its production sites, it ensures good relationships with its local residents making it possible to guarantee the preservation of their mutual interests.
It takes care to scrupulously respect the regulations, environments and cultures of the countries in which it operates.
Our commitment to our competitors
SFA supports fair competition and will refrain from publicly criticising its competitors or third parties and from obtaining illegal economic intelligence information.
The Group's Departments take particular care to ensure that competition rules are strictly observed in each Country according to their own regulations.
If necessary, they will be able to maintain relations with their competitors in strict compliance with cartel regulations.
For any information on ethics and compliance or to report an ethics incident to the Group, please contact us via our contact form: